In my work environment, there are three basic suites being used at the same time. We offer the Mac and iOS suite of Pages, Numbers, and Keynotes for staff and students. We offer Microsoft Word, Excel, and PowerPoint to staff. We also offer Google Workspace for staff and students. From preference surveys done in the past, staff prefer Microsoft to Google by slim margins, with Apple far behind. Students prefer Google over Apple, but use iOS products for specific projects. Depending on the grade level students may not have mastered the basic suite, but even 1st grade students know how to start a Google Doc or a Pages document and use the dictation capability of their iOS device to use speech to text. Skills progressively increase until high school as our librarians and digital learning specialists help craft specific lessons and projects that promote their use. However, we still show tricks to seniors, and our optional staff training on basic suites are well attended.
One thing that has changed over the years is the training that new students bring with them. Even as recently as five years ago, we offered a training day in August for students enrolling in middle and high school so they gained experience in using basic suite tools, as well as how to effectively use an iPad and Schoology, our learning management system (LMS). It is now the rare middle or high schooler who doesn’t know how to use Word, Pages or Docs, how to operate a tablet, and how to use a LMS. As for staff, six or seven years ago the overwhelming majority of new hires who were recent graduates could use basic suite tools, but that was not necessarily true for more experienced teachers who were making the transition into our district. That too has changed, and we no longer provide basic suite training in our August New Staff Orientation. Many of our staff members in fact seek and obtain certifications, whether they be Google Educator Level 1 and Level 2, Apple Teacher, or Microsoft Office Associate
As far as the relative advantage, anyone old enough to remember having typed papers on a typewriter, filling out lesson plan templates by hand, or attempting to reconcile a checkbook appreciate the ability to instantly correct documents, use spellcheck and word count, receive grammatical suggestions, use formulas and functions to perform complex calculations, and use the thousands of features available in basic suite tools. Personal computers would have never gained a foothold in American houses without the availability of the basic suite, and while technology complexifies and constantly changes, the basic suite remains an anchor for the production of communication and information.
References
Krutka, D.G., Smits, R.M. & Willhelm, T.A. (2021). Don’t be evil: Should we use Google in schools?. TechTrends. https://doi-org.libproxy.boisestate.edu/10.1007/s11528-021-00599-4